Our Psychiatrist

Although your initial appointment will be approximately 60 to 75 mins long it can actually be quite a short period of time to explore everything that may be important to understanding your concerns. By completing the questionnaire it will allow you and Dr Henderson to use the appointment time to its greatest value, while still allowing Dr Henderson to understand any additional information that cannot be covered in the first appointment. It also allows you to tell your story in your own words, thereby minimising the chance of any misunderstandings.

Although what you write is important to allow Dr Henderson to do any necessary preparation work he will also review all the pertinent information with you in your discussion to ensure he has as full an understanding as possible of your concerns before coming to any opinions about the challenges you face and how they may best be treated.

You will initially be greeted by one of the Mackay Private Hospital receptionists and asked to wait in the waiting room until the start of the appointment. Dr Henderson will spend approximately 60 minutes exploring your concerns with you. By the end of the discussion Dr Henderson will have come to an initial understanding of the concerns you have and how they may best be treated. He will check his understanding of your concerns with you and explain the treatment options that could be helpful to you. If you choose to be prescribed a medication Dr Henderson will provide you with a prescription before the appointment finishes. He will also discuss plans for follow up appointments with you. If you are booking another appointment it will be booked straight away with one of our receptionists and they will also process your payment.

One of our receptionists will call text, or email (whichever you prefer) the link to the telehealth platform approximately 15 mins before your appointment. You just have to click on the link, you don’t need to download any special software to the device you will be connecting on, it is all done via a secure internet site. When you click on the link you will taken to a ‘virtual’ waiting room until Dr Henderson starts the appointment. If you need a prescription Dr Henderson will usually be able to send one directly to your phone. If he can’t he will ask you to nominate a pharmacy and immediately email it to them. After the appointment has finished one of our receptionists will call you to take payment and arrange another appointment time if required.